Hospitality · Resorts · Longevity clinics

AI that answers your guests before the front desk does.

We build AI concierges, booking-enquiry automation and high-end websites for hotels, resorts and longevity properties. Fixed price, live in 14 days, built by a team that develops and operates hospitality assets itself.

Open the private-island demo See the work

24/7enquiries answered in under a minute

14 daysfrom kick-off to a live system

35+years building software for service businesses

100+automations built

Works with the systems your property already runs

MewsOperaSiteMinderBooking.comExpediaWhatsAppHubSpotSalesforceClaudeOpenAICloudflareMakeMewsOperaSiteMinderBooking.comExpediaWhatsAppHubSpotSalesforceClaudeOpenAICloudflareMake

Four live demos · four kinds of guest

From €240 a night to €85,000 a week — one system.

Every project below is live. Open it, ask the concierge a question, try the enquiry flow — this is exactly what your guests would get.

Live demo · Private island · from €85,000 / week

Isola Serena — an estate that answers like a private office

Exclusive-use island, twelve guests, staff of fourteen. Cinematic site with a drawn timeline of a day on the island, and “The Estate Office”: an AI correspondent that qualifies dates, party size and privacy needs, holds a 48-hour option and never quotes below the weekly rate. Built for the €10k-a-night guest and the family office that books for them.

Ultra-luxuryEstate Office AIEN · IT · DE · FREnquiry-only

Open Isola Serena

Fictional estate, real technology. Try “Is the island available the first week of August?”

Live demo · Boutique resort

Villa Aurelia — website with a working AI concierge

A complete boutique-resort site with suites, spa, dining and enquiry form, plus “Aurelia”: an AI concierge that answers availability, spa and transfer questions, upsells the right extra and captures the booking enquiry — in English, German or Spanish, day and night.

AI conciergeBooking enquiriesMultilingualCloudflare edge

Open the demo & ask Aurelia

Fictional property, real technology. Your version is built on your rooms, rates and policies.

Live demo · Alpine wellness hotel · DE / EN

Alpenrose — spa assistant that books the treatment

48-room wellness hotel in Kitzbühel, German-first with a full English switch. “Rosa” recommends one spa treatment for the guest's need, reserves the slot, books the dinner table at the restaurant and takes the room enquiry — in the Sie-form your Tirol guests expect.

Spa booking AIBilingual DE/ENHalf-board hotelSeason-aware

Open Alpenrose

Ask Rosa: “Welche Spa-Anwendung passt bei Rückenschmerzen?”

Live demo · Gulf beach resort · EN / العربية

Mirage Bay — a concierge that lives in WhatsApp

120-key resort in Ras Al Khaimah with overwater villas and a 400-guest majlis ballroom. Full Arabic version with right-to-left layout. “Noor” works like a WhatsApp chat, answers in English or Arabic, qualifies weddings and corporate groups (date, guests, budget band) and captures the WhatsApp number for a one-hour callback.

WhatsApp-style AIArabic RTLWeddings & MICEHalal & Eid-aware

Open Mirage Bay

Switch to عربي and ask Noor about a wedding for 250.

What we build for hotels & resorts

Six systems that pay for themselves in one season.

< 60 s

AI concierge & enquiry desk

Answers rooms, rates, spa, transfers and policies on your site, WhatsApp and email — 24/7, in your guest's language — and hands a qualified enquiry to your team.

+15–25 %

Direct-booking recovery

Follow-up on abandoned enquiries, quote reminders and OTA-to-direct nudges, timed and personalised automatically.

4.8★

Review & reputation engine

Post-stay review requests, AI-drafted replies to every review in your tone, and alerts when sentiment drops.

€890

Upsell before arrival

Pre-arrival messages that sell the suite upgrade, dinner, spa day or transfer — the extras with the best margin.

14 d

High-end website & booking flow

Fast, search- and AI-optimised website with a booking-enquiry flow built for conversion — like Villa Aurelia, on your brand.

1 view

Owner & investor portals

Access-gated portals with documents, KPIs and updates for owners, partners and capital.

Why us

We know hospitality from the inside.

Meisterwerk KI is the AI studio of Wencke Mühlenberg — 35 years in technology, three companies founded in New York, Los Angeles and San Francisco, and COO & Chief AI Officer of a longevity hospitality group. The team develops and operates hotel and clinic assets itself.

So when we build a concierge or a booking flow, we know what a front desk actually deals with at 23:40 on a Saturday.

Meet the team

Wencke Mühlenberg · Founder

Process

From first call to live in 14 days.

Step 01

Free growth call

30 minutes. We look at your enquiry flow, website and guest communication live and show where AI moves revenue first.

Step 02

Fixed-price proposal

Clear scope, timeline and one price. Entry systems from €2,500; most hospitality builds €5,000–25,000.

Step 03

Build & go live

We build on your rooms, rates and policies, test with your team, and go live. Weekly updates; you own every account.

Step 04

Run & improve

Optional monthly care: monitoring, tuning, new languages, new upsells — as your season changes.

Free · 30 minutes · English or German

See what an AI concierge would say to your guests.

Send us your website. Within 48 hours you get a clickable demo of your own concierge — no cost, no obligation.

Book a free growth call Email your website

Projects typically start at €2,500. Most hospitality systems are between €5,000 and €25,000, fixed price.